Terms & Conditions
General Information
www.nur76.net
is operated by Cosmetic Labs Ltd which is a Trading Division of the Cosmetic
Labs Ltd. Any references to "We", "Us", "Nur76",
"Nur76.net" or similar terms is a reference to this entity.
Making an
Order
All
communication to you from Nur76.net will be addressed to your email address as
supplied when you register. If you do not receive a confirmation email after
registering or placing an order please contact us immediately.
Nur76.net will not be responsible if you should fail to receive emails
sent to the email address you provide when you register.
The technical steps required, creating the contract between you and us are as
follows:
· You
place the order for your products on the Website by pressing the confirm button
at the end of the checkout process.
· We
will send to you an order acknowledgement email detailing the products you have
ordered. This is not an order confirmation or order acceptance from Nur76.net
· When
your product is shipped from our warehouse we will send you a dispatch
confirmation email.
· Order
acceptance and the completion of the contract between you and us will take
place on the dispatch to you of the products ordered unless we have notified
you that we do not accept your order.
Non-acceptance of an order may be a result of one
of the following:
· The
product you ordered being unavailable from stock.
· The
product you ordered being unavailable for delivery to your selected delivery
country.
· Our
inability to obtain authorisation for your payment.
· The
identification of a pricing or product description error.
· You
not meeting the eligibility to order criteria set out in the main Terms &
Conditions.
Nur76.net reserves the right to restrict the number
of items available for sale to any individual Customer.
At busy times orders may take 1-2 days to be dispatched. The majority of orders
are received within 1-2 business days after dispatch. As we cannot guarantee
the speed of the postal service please allow up to: 7 business days for Royal
Mail Tracked Delivery, 12 business days for Western Europe and 20 business days
for the Rest of The World.
Payment
We accept
payment in GBP (£), Euro (€) and USD ($).
For payments made in GBP we accept: Visa, Maestro, Visa Electron and
MasterCard. For all other payments we accept: Visa, Visa Electron and
MasterCard. We also accept payment through PayPal for GBP, Euro and US Dollars.
We do not hold any credit card details. All payments are processed securely
through our approved payment provider's website.
We do not sell products to children, if you are under 18 you may use
allbeauty.com, but all orders must be made by your parent or guardian.
Returns
Policy
All
products purchased through this website are covered by our 60 day no quibble
guarantee. If you are not totally satisfied with your order or have simply
changed your mind, please return the unopened product to us within 60 days of
receiving your order and we will refund you. Please include a brief letter
including your name and address and an explanation as to why you are returning
the item(s). Please note we do not refund your postage unless the item is
damaged, wrongly described or faulty.
For reasons of hygiene & safety, we cannot refund or exchange any grooming
products or cosmetics that have been removed from the original wrapping (or
show any signs of having been used) unless they are faulty.
Cancellations
If you
realise you have made a mistake when ordering, please try to contact us as soon
as you can by email on sam@customer-help.co.uk (with the word “Cancel” present
in the subject line), or in office hours by calling +44 (0) 161 621 0925. We
dispatch items same working day and as such we have limited time in which to
stop completed orders from going out.
Please
ensure you inform us of your intent to cancel within 14 days of receiving your
order. We will refund to the original payment method used to place the order
and provide you with our returns address so you can return the goods to us at
your expense. Please return the goods within 14 days. Please note, we reserve
the right to await receipt of the returned goods, before issuing your refund.
VAT &
Sales Taxes
Don't
worry, sales taxes & VAT on orders dispatched within the European Union
(EU) are all pre-paid by us. You can shop with confidence at allbeauty.com
knowing that the price you see, is the price you pay.
Please
note: We have no control over taxes and fees on orders sent outside of the EU.
Please contact your local customs office for details of any possible charges
prior to placing your order.
Personal
Information
We do not
store credit card details nor do we share customer details with any 3rd
parties,We treat all Personal Information as confidential (although we reserve
the right to disclose this information in the circumstances set out below). We
will keep it on a secure server and we will fully comply with all applicable UK
Data Protection and consumer legislation in place.
You
should be aware that this site is being monitored and may capture information
about your visit that will help us improve the quality of our service.
We
confirm that any Personal Information which you provide to us and any User
Information from which we can identify you, is held in accordance with the
registration we have with the Data Commissioner's Office. We use your
information only for the following purposes:
· Processing
your orders.
· For
statistical or survey purposes to improve this Website and its services to you.
· To
serve Website content and advertisements to you.
· To
administer this Website.
· If
you consent, to notify you of products or special offers that may be of interest
to you.
You have
the right to ask us to give you a statement about the personal data we process
about you, to rectify your data, or to delete your information, to withdraw
your consent given for processing of personal data, or to remove you from our
mailing lists.